Privacy Policy

2. Information We Collect

2.1 Content You Upload

• Audio Files: The music files you upload for video generation
• Generated Videos: The videos created by our AI system
• Automatic Deletion: All uploaded files and generated videos are automatically deleted after 7 days

2.2 Payment Information

• Stripe Processing: Payments are processed through Stripe. We do not store your credit card information
• Transaction Records: We retain minimal transaction data (amount, date, video type) for accounting purposes

2.3 Technical Information

• Server Logs: Basic server logs for debugging and service improvement, including request path, status, duration, deploy version, and error details when something fails
• Product Analytics: We use first-party analytics and Agentry to understand page views, key product actions, checkout progress, generated-video completion, and reliability. This is not advertising or cross-site tracking.
• No Cookies: We do not use tracking cookies for advertising or analytics

3. How We Use Your Information

We use your information solely for:

• Service Delivery: Processing your audio files and generating videos
• Payment Processing: Handling transactions through Stripe
• Technical Support: Responding to support requests
• Service Improvement: Debugging technical issues
• Reliability Monitoring: Detecting errors, slow endpoints, failed integrations, and deploy regressions

We do NOT:

• Sell your data to third parties
• Use your content for training AI models
• Share your content with anyone
• Track your behavior across other websites

4. Data Retention

Content (Audio & Videos): Automatically deleted after 7 days. No exceptions.

Payment Records: Retained for accounting and legal compliance (typically 7 years as required by law).

Server Logs: Retained for up to 30 days for technical debugging purposes.

5. Data Security

We implement reasonable security measures to protect your data:

• HTTPS encryption for all data transfers
• Secure file storage with access controls
• Payment processing through PCI-compliant Stripe
• Regular security updates and monitoring

6. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• OpenAI & Google Gemini: AI-powered video generation services
• Railway: Hosting infrastructure
• Agentry: Error monitoring, product analytics, and deploy attribution (see agentry.sh)

These services have their own privacy policies and data practices.

7. Your Rights

You have the right to:

• Access: Request information about what data we have about you
• Deletion: Request deletion of your data (though content is auto-deleted after 7 days)
• Correction: Request correction of inaccurate data
• Object: Object to data processing (though this may prevent service use)

To exercise these rights, contact us at support@renderbeat.com.

8. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Users

Our servers are located in the United States. By using the Service, you consent to the transfer of your data to the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

support@renderbeat.com